Privacy and Data Security Policy

At MaidGreen we recognise that privacy and security is a major concern. We have therefore set out the below guidelines we use for protecting your personal information. Please read it carefully and check it from time to time as changes may be made periodically.

 

MaidGreen’s Commitment

We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes.

We use your personal information to support and enhance our relationship with you. You may contact MaidGreen at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

 

Information about you

When you a customer registers to take on our cleaning service at MaidGreen we ask for information such as your name, email, postal address and contact details. MaidGreen then keeps a record of this information. We’ll ask you questions at registration and from time to time by email, that will

give us information that will be used to improve your service and experience with MaidGreen. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way. 

 

How we use your personal data

All the information we collect via the site or through visits or correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service.

 

We are committed to using your personal information only for:

1. To invoice you for the MaidGreen Cleaning Service

2. To enable us to find your property so we can provide the MaidGreen Service

3. If we need to contact you if a problem arises when using our service

4. To inform you of change of cleaners, holidays, or if cleaners are off sick

5. To inform you of any price changes of the MaidGreen Service

 

How we protect your information

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure

environment.

 

Changes to privacy policy

We reserve the right to change our privacy policy, whilst of course keeping it within all legislation and guidelines.